Did You Not Get My Email?

Many places now only correspond by email which is fine until it all goes down like it did today, then things get interesting.
With Microsoft going up the creek, Outlook, OneDrive and Teams were not usable so our office resorted to the good old fashioned method of walking over to someone desk but that wasn't so easy when we were trying to contact places outside such as Hospitals, Train Stations, Airlines and Government Departments to see if they were being adversely affected by the IT going down.
We were looking up telephones numbers on websites and cold calling those whose still had a telephone number listed which was an experience because either we were asked to leave a message and someone will get back to us or once we introduced ourselves as the Media, given the number for the Media Team which resulted in the someone will get back you you message more often than not.
It all should bring to the attention that we have become overly reliant on IT and this much disruption was just due to a lack of emails, heaven forbid if something really important went down such as the banking system or the Internet itself.
It does seem that after 20 hours it is almost all back now and potentially 430 million Microsoft users have been affected across 70 countries but we are hearing of people receiving telephone calls from people claiming to be from Microsoft asking for login details to restore access at work and undoubtedly they have got some so a change of password may be the first thing you do if you got one of these.