Evri Still Awful

As we build up to Christmas more and more of us will be buying things online but until it is in your hands there is always concern that it will go missing somewhere between the warehouse and your home and that is especially true if the name of the delivery firm is Evri.
I have had such a bad experience with them that now i check first if Evri will be delivering it and if so, order it elsewhere because i have had packages not turn up, turn up damaged, delivered to the wrong address  or left outside the block of flats and the one common denominator had been the delivery firm, Evri.
Evri, formerly Hermes UK who changed their name to shake off their bad reputation, (that worked then) have unsurprisingly come bottom of a new Post Monitoring Report into customer satisfaction with 68% of customers saying they were not happy with the service which led to a spokesman admitting that: 'We recognise there remains more to do'. No shit Sherlock.
In a separate Citizens Advice Berue report Evri was propping up their league table and a survey of users by online site Money Saving Expert saw Evri 16th out of the 17 delivery providers analysed.
Although Evri in particular often comes under fire for being awful, there seems to be issues with all British delivery firms with no parcel company scoring above 2.75 stars out of a possible 5 on the CAB table but whatever you do if you are sending a parcel, don't use Evri, my friends badly handled parcel turned up today looking as though it had been used as a football somewhere and was hastily taped back together.
If you have a 7 out of 10 chance of not being happy once your Evri parcel turns up, then perhaps we should accept that the only way to really guarantee something turns up on time and intact is to buy it from a shop.